Information We Collect
When you register and use the bc88 platform, we collect certain categories of information to ensure our services run smoothly and securely. Below are the types of information involved:
- Full name and date of birth
- Email address and phone number
- Password (stored in encrypted form)
- Identity verification documents when required
- Records of deposit and withdrawal transactions in Malaysian Ringgit (RM)
- Payment methods used (FPX, TNG, and others)
- Device type and browser used to access the platform
- IP address and general location data (country/region)
- Usage data such as pages visited and session duration
Bc88 does not store credit or debit card details directly. All payment processing is handled by third-party payment service providers that comply with industry security standards.
How We Use Your Information
Information collected is used by bc88 for the following purposes only:
Creating, verifying, and maintaining user accounts, processing logins, and ensuring secure access.
Process deposits and withdrawals in MYR, maintain financial records, and securely verify payments.
Detect and prevent fraud, suspicious activity, and unauthorised access to user accounts.
Processing user enquiries and complaints, and contacting users regarding their account or transactions where necessary.
Analyse platform usage patterns to improve the user experience and optimise the interface.
Comply with applicable legal requirements, regulations, or court orders governing platform operations.
Cookie Usage & Tracking
The bc88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
The types of cookies we use include:
- Essential Cookies: Required for core platform functions such as login sessions and transaction security. These cookies cannot be disabled without affecting key functionality.
- Performance Cookies: Collecting information on how users interact with the platform — such as most frequently visited pages and response times — to improve platform performance.
- Preference Cookies: Saves your preferences such as language selection and display layout for a more comfortable experience on your next visit.
You can manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of some parts of the platform.
Data Storage, Security & Information Sharing
How Your Data Is Stored Securely
Bc88 protects users' personal information using industry-standard SSL encryption for all data transmitted between your device and our servers. Account data is stored on servers protected by strict access controls and continuous security monitoring.
User passwords are never stored in plain text — all passwords are encrypted using secure algorithms before being saved. MYR payment information is processed through channels that comply with international payment security standards.
Sharing with Third Parties
Bc88 does not sell, rent, or share users' personal information with third parties for marketing purposes. Information may only be shared in the following situations:
- To payment providers (such as FPX and TNG) to process financial transactions in MYR.
- To legal authorities where required by law or court order.
- To technical service providers who assist in platform operations, under strict confidentiality agreements.
User Rights Regarding Personal Data
As a bc88 platform user, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about your account. Requests can be submitted via our support email.
If any information in your account is inaccurate or outdated, you can update it through your account settings or by contacting the bc88 support team.
You may request to close your account and delete your personal information. Please note that certain financial records may need to be retained in accordance with legal requirements.
To exercise any of these rights, please contact our support team at [email protected]. We will process your request within a reasonable timeframe. For general privacy questions, visit FAQ section us.
Policy Changes & How to Contact Us
Updates to This Policy
Bc88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices or applicable legal requirements. Any changes will be posted on this page with a new effective date.
We encourage users to check this page periodically to stay informed about how we protect your information. Continued use of the bc88 platform after any changes are published will be considered acceptance of the updated policy.
Contact Us About Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how bc88 handles your personal information, please get in touch with us:
- Support Email: [email protected]
- FAQ: Visit the FAQ page for instant answers
- Account Login: Access your account privacy settings
The bc88 support team operates 24 hours a day and will respond to privacy-related queries as promptly as possible.